Returns
Learn how to easily return or exchange your gloves if they don’t fit.
Return Terms and Conditions
Below are the cases when you can make a return or exchange:
- Order cancellation — before the order is shipped; free of charge.
- Product return — within 30 days after delivery; free of charge.
- Product exchange — within 30 days after delivery; free of charge.
- Manufacturing defects — the product can be returned or repaired within 2 years from purchase if defects are found.
How to Make a Return
- Contact us by email at info@glovecraft.lt and provide your order number, return reason, address, and contact details.
- We will prepare and pay for the return label. You’ll need to drop the package off at the nearest DPD parcel locker.
- After we receive the product, we will check its condition to ensure it hasn’t been damaged. If everything is fine, the money will be refunded within 5 business days using the same payment method.